Frequently Asked Questions



FAQs

Frequently Asked Questions

We are committed to providing our partners and stakeholders with the information and support they need to effectively engage and benefit from our services. Below are some of the most frequently asked questions we receive, along with our responses. If you have a question that is not addressed here, please don’t hesitate to contact us directly.

Q: What types of people do you work with?
A: Our client for our events, programs and workshops include grassroots community organizations, national and international NGOs, advocacy groups, social movements, and civil society networks and coalitions. Our partners work on a variety of issues, such as human rights, social justice, environmental sustainability, poverty alleviation, gender equality, and youth empowerment, among others.

 

Q: What services do you offer?
A: We offer a comprehensive range of services to support organizations in their work, including:

  • Training and capacity building: We offer workshops, seminars, and e-learning courses on topics such as organizational development, strategic planning, fundraising, advocacy, and monitoring and evaluation, among others.
  • Technical assistance and consulting: We provide tailored technical assistance and consulting services to help people address specific challenges and opportunities, such as improving their governance and management systems, developing new programs and services, or expanding their reach and impact.
  • Networking and partnership facilitation: We connect people with each other and with other stakeholders to foster collaboration, learning, and collective action. We organize networking events, conferences, and online platforms to facilitate knowledge sharing and partnership building, and we provide partnership brokering and matchmaking services to help people find and engage with strategic allies and collaborators.
  • Knowledge management and learning: We curate and disseminate knowledge, tools, and best practices to support people in their work. Our online resource center and knowledge hub provides access to a wide range of publications, case studies, and multimedia resources on relevant topics, and we organize webinars, workshops, and other learning events to facilitate peer exchange and learning.

 

Q: How can I access your services?

 

A: There are several ways your organization can access our services:

  • Become a member: We offer several membership options for organizations, which provide access to a range of benefits and services, including discounted rates for our training and events, exclusive access to our online resource center and knowledge hub, and opportunities for networking and collaboration with other member organizations.
  • Apply for support: We offer several grant and support programs for organizations, which provide funding and technical assistance for specific projects or initiatives. We announce these opportunities through our website, newsletter, and social media channels, and we encourage interested organizations to apply.
  • Participate in our events and training: We organize regular events and training programs that are open to all organizations, regardless of whether they are members or grantees. These include workshops, seminars, conferences, and webinars on a range of topics relevant to civil society organizations.
  • Access our online resources: Our online resource center and knowledge hub is freely accessible to all organizations, and provides a wealth of information, tools, and best practices on topics such as organizational development, advocacy, and monitoring and evaluation, among others.
What is the cost of your services?

 

The cost of our services varies depending on the type and scope of support required. We strive to keep our fees as low as possible to ensure accessibility for everyone. We offer a range of pricing options, including:

  • Membership fees: Our membership fees are based on a sliding scale, depending on the size and budget. Membership benefits include discounted rates for our training and events, exclusive access to our online resource center and knowledge hub, and opportunities for networking and collaboration with other member organizations.
  • Training and event fees: We charge fees for our training and events, which cover the costs of materials, facilitation, and logistics. These fees are typically lower for members and for people from low- and middle-income countries.
  • Consulting and technical assistance fees: Our consulting and technical assistance fees are based on the scope and duration of the support required, and are negotiated on a case-by-case basis with each client.
  • Grant and support programs: Our grant and support programs typically cover the full cost of the project or initiative being supported, including any technical assistance or capacity building provided by our team.

We also offer discounts for people that face financial constraints, and we are committed to working with our partners to find affordable and sustainable solutions for their needs.

How can I stay informed about your work and opportunities?


There are several ways you can stay informed about our work and opportunities:

  • Subscribe to our newsletter: Our monthly newsletter provides updates on our latest news, events, and opportunities, as well as insights and analysis on trends and developments. You can subscribe to our newsletter.

  • Visit our website: Our website is regularly updated with information about our services, events, and opportunities, as well as news and resources.

  • Contact us directly: If you have specific questions or inquiries about our work or opportunities, please don’t hesitate to contact us directly through the contact form on our website or by email cso.effectiveness.forum@gmail.com or phone.